Huski Chocolate respects your privacy and is committed to protecting your personal data. In this privacy policy we explain what data we collect, why we do so and how we handle it in accordance with the General Data Protection Regulation (GDPR).
This privacy policy is provided for information and does not require your agreement. For each processing activity, we rely on an appropriate legal basis, such as performing a contract, complying with a legal obligation, pursuing a legitimate interest or — where required — your consent. Do you have questions or would you like to exercise your rights? Please contact us at gerrie@huski-chocolate.com. We may update this privacy policy from time to time. Please check this page regularly.
01What data we collect
Personal data is any data that can be traced back to a person. We may collect the following data:
Identity data
First and last name
Company name
Username or account details
Contact data
Billing and delivery address
Email address
Phone number
Account and order data
Orders and purchase history
Login details
Preferences and feedback
Technical data
IP address
Browser and device
Time zone and location (global)
Website usage and click behaviour
Payment and transaction data
Payment details
Invoices and payment history
Marketing preferences
Newsletter sign-ups
Communication preferences
We do not collect special categories of personal data such as health, religion or political views. Our website is not aimed at children, and we deliberately do not collect data from people under 16.
02Why we use this data
We use your data to:
Process and deliver orders
Handle payments
Contact you with questions or support
Improve our website and services
Keep you informed of changes
Send marketing and offers (only where permitted)
Prevent fraud and misuse
Comply with legal obligations
We only process your data when this is legally permitted, for example on the basis of a contract, a legal obligation or a legitimate interest.
03How we collect your data
We collect data through:
Direct interaction
Placing orders
Filling in forms
Contacting us by email or phone
Subscribing to the newsletter
Automated technology
Cookies
Server logs
Analytics tools (such as Google Analytics)
Third parties
Payment providers
Hosting and IT services
Delivery services
04Sharing personal data with third parties
We only share your data when necessary, for example with:
Payment providers
Hosting and IT service providers
Accounting and administration partners
Delivery services
Government authorities where legally required
We never sell your data to third parties. Where data is processed outside the European Economic Area, we ensure appropriate safeguards are in place.
05How long we retain data
We retain personal data for as long as needed for:
Carrying out our services
Legal bookkeeping and tax obligations
Any potential legal claims
Data may be anonymised for statistical purposes.
06Data security
We take appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.
Access to personal data is limited to employees and partners who need it for their work.
07Cookies
We use necessary cookies and similar technologies to operate the website, provide secure sign-in and remember your cookie choice. These do not require consent. We only place non-essential cookies, such as analytics or marketing cookies, after you have given free and specific consent.
Necessary: security, sign-in and features you explicitly request
Preference: remembering your cookie choice
Analytics or marketing: only with your consent
Refusing does not affect the website's basic operation. You can withdraw or renew your consent at any time using the button below. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
08Links to other websites
Our website may contain links to external websites. We are not responsible for the privacy policies of those websites.
09Marketing and opting out
You receive marketing communications when you:
Have placed an order
Have subscribed to the newsletter
Have requested information
You can unsubscribe at any time via the unsubscribe link in emails or by contacting us.
10Your rights under the GDPR
You have the right to:
Access your data
Have your data corrected
Have your data deleted
Restrict processing
Object to processing
Transfer your data to another party
Withdraw consent
We respond to requests within 1 month.
11Complaints
Do you have a complaint about the use of your personal data? Please contact us first.
You also have the right to lodge a complaint with the relevant data protection authority.
12Discount codes and offers
Discount codes:
Do not apply to shipping costs
Cannot be combined unless stated otherwise
May be changed or withdrawn at any time
Questions about your privacy?
Get in touch with us, we respond to requests within 1 month.